Refund and Returns Policy
Welcome to Eric Emanuel Shorts! We strive to ensure your satisfaction with every purchase. Below is our easy-to-understand Refund and Returns Policy to guide you through any concerns:
1. 30-Day Return Guarantee: If you’re not completely satisfied with your Eric Emanuel Shorts, you can return them within 30 days of purchase for a full refund or exchange.
2. Condition of Returns: Returned shorts must be in their original condition with tags attached and unworn. We can’t accept returns if the shorts show signs of wear or damage.
3. Easy Return Process: To initiate a return, simply contact our customer service team with your order details. We’ll guide you through the process and provide a return label for your convenience.
4. Refund Process: Once we receive your returned shorts and confirm they meet our return criteria, we’ll issue a refund to your original payment method. Please allow 3-5 business days for the refund to reflect in your account.
5. Exchange Option: If you prefer to exchange your shorts for a different size or color, please let us know during the return process. We’ll assist you in finding the perfect fit.
6. Non-Refundable Items: Please note that certain items, such as customized or personalized shorts, are non-refundable unless there’s a defect or error on our part.
7. Defective Products: If you receive defective shorts, please contact us immediately. We’ll arrange for a replacement or offer a refund, including any shipping charges incurred.
8. Contact Us: If you have any questions or concerns regarding our Refund and Returns Policy, feel free to reach out to our friendly customer service team. We’re here to help!
At Eric Emanuel Shorts, your satisfaction is our priority. Shop with confidence knowing that we’re committed to providing you with high-quality products and excellent customer service. Thank you for choosing us for your shorts needs!